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About Us

Built by investors. For investors.

Highland Realty Services wasn’t started by career property managers. We’re real estate investors who needed management that actually protects the asset, cuts the risk, and keeps long-term returns intact. So we built it, and we manage your property the way we manage our own.

We manage homes in Memphis and, as our newest market, Birmingham. Staying focused on these two markets means tighter control of our subcontractors, clear response timelines, and real local knowledge.

A note from our principal broker

You shouldn’t have to manage your manager.

“I’ve been a real estate investor for nearly a decade, and I still run my own portfolio. Before Highland, I felt what a lot of investors feel: like I was managing the property manager. Slow responses. Reactive maintenance. Surprise costs. Hardly any documentation. It felt less like professional management and more like hiring an expensive babysitter. Your property deserves better. We don’t see management as a fee. We see it as taking care of your asset.”

Mario Jaramillo, Principal Broker. Licensed in Tennessee and Alabama.

The headaches we fix

Most managers react. We prevent.

Slow responses

Clear response timelines, set repair approval limits, and emergency authority when it matters. Delays cost money.

Surprise costs

Small issues get fixed before they turn into big capital bills. Reserves are planned, not guessed.

No documentation

Every repair is photo-documented before, during and after, including work by our partner, Red Rock Construction.

Empty months

Vacancy is the silent ROI killer. We price to keep homes filled and favor two- and three-year leases to cut turnover.

Neglected homes

Every lease includes our quarterly Resident Advantage visit: filters, drain treatment, smoke and CO checks, and condition photos.

Managing the manager

Defined authority, clear standards and honest reporting, so passive investing actually feels passive.

Our team

The people you’ll work with

Mario Jaramillo
Mario Jaramillo
Principal Broker
Licensed in Tennessee and Alabama
Janelie “Jane”
Janelie “Jane”
CMA Analyst
901-264-6063
janelie@highland-realtyservices.com
Cindy Lemus
Cindy Lemus
Sr. Portfolio Manager
info@highland-realtyservices.com

Brokerage and management under one roof

We think about the whole life of your investment.

We’re licensed brokers and active investors. We understand buying, rehab costs, long-term holds and when to sell, so we manage with your full plan in mind. We don’t compete on the lowest fee. We compete on results, because we want you to win.

Portfolio Review

Let’s look at your strategy together.

No sales pitch, just a real conversation. We’ll look at your rent, lease terms, vacancy and turnover risk, and maintenance exposure, and see if we’re a good fit for each other.

Book a Portfolio Review