Slow responses
Clear response timelines, set repair approval limits, and emergency authority when it matters. Delays cost money.
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About Us
Highland Realty Services wasn’t started by career property managers. We’re real estate investors who needed management that actually protects the asset, cuts the risk, and keeps long-term returns intact. So we built it, and we manage your property the way we manage our own.
We manage homes in Memphis and, as our newest market, Birmingham. Staying focused on these two markets means tighter control of our subcontractors, clear response timelines, and real local knowledge.
A note from our principal broker
“I’ve been a real estate investor for nearly a decade, and I still run my own portfolio. Before Highland, I felt what a lot of investors feel: like I was managing the property manager. Slow responses. Reactive maintenance. Surprise costs. Hardly any documentation. It felt less like professional management and more like hiring an expensive babysitter. Your property deserves better. We don’t see management as a fee. We see it as taking care of your asset.”
Mario Jaramillo, Principal Broker. Licensed in Tennessee and Alabama.
The headaches we fix
Clear response timelines, set repair approval limits, and emergency authority when it matters. Delays cost money.
Small issues get fixed before they turn into big capital bills. Reserves are planned, not guessed.
Every repair is photo-documented before, during and after, including work by our partner, Red Rock Construction.
Vacancy is the silent ROI killer. We price to keep homes filled and favor two- and three-year leases to cut turnover.
Every lease includes our quarterly Resident Advantage visit: filters, drain treatment, smoke and CO checks, and condition photos.
Defined authority, clear standards and honest reporting, so passive investing actually feels passive.
Our team



Brokerage and management under one roof
We’re licensed brokers and active investors. We understand buying, rehab costs, long-term holds and when to sell, so we manage with your full plan in mind. We don’t compete on the lowest fee. We compete on results, because we want you to win.
Portfolio Review
No sales pitch, just a real conversation. We’ll look at your rent, lease terms, vacancy and turnover risk, and maintenance exposure, and see if we’re a good fit for each other.